According to service quality model, the ability to p... - Solved MCQs & Answer

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According to service quality model, the ability to provide the service accurately and dependably is classified as __________?

Aresponsiveness

Bempathy

Creliability

Dassurance

Correct answer

C. reliability

Explanation

reliability is the correct answer. Review the question and compare it with the other choices to remember this fact for future exams.

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