According to service quality model, the willingness ... - Solved MCQs & Answer

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According to service quality model, the willingness of employees to solve the problems of the customers is classified as __________?

Aempathy

Breliability

Cassurance

Dresponsiveness

Correct answer

D. responsiveness

Explanation

responsiveness is the correct answer. Review the question and compare it with the other choices to remember this fact for future exams.

When any potential customer become a regular user of the product, this change is called?

The process of segmenting the market and identifying which segments to target is classified as?

The pricing issues within channel levels includes?

The ‘undifferentiated marketing’ is also called?

The competitors in the growth stage of product life cycle are?

The mix and match maximize collective and individual effects are classified as _________?