Explanation

The government has launched a “WhatsApp Corona Helpline” to combat misinformation and deliver updates on the country’s most popular messaging service. Starting Monday, WhatsApp users across the country can reach out to the health ministry on +923001111166 for credible information, awareness resources, latest statistics, or finding the nearest lab for testing. To contact the helpline, citizens should save the WhatsApp number in their phone, and then start a chat by typing “Hi” and sending it to the number, which will prompt them to either type in a query or choose from a list of frequently asked questions. Depending on the question, users will receive verified information in the form of a video, or text or link.